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Return Policy

Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.

 

Return policy

7 days money back guarantee

100% refund your purchases price

60 DAYS quality guarantee

Buyer to pay all returned freight.

 

Lose in transit

Please contact us if you haven’t received your items after 30 working days, we will check it for you on the post office. If you still haven’t received it after 10 working days, we will apply for compensation from post office and refund your payment in full.

 

Damage in transit

If your items were damaged in transit when you received it, please send them back to us and we can send you the new one or refund your payment in full as soon as we receive the returned items.

 

Items can not be used

If your items still can not be used after our technical support, please send them back to us and we can send you the new one or refund your payment in full as soon as we receive the returned items.

 

Bought wrong items

If you want to change your mind or bought wrong items, please contact us in time. We can refund your payment and cancel the transaction if items were not dispatched. If items were dispatched, you need to send this item back to us.

 

Return address

wangshaoling

Unit 14,1/F. KowLoon Bay Ind.Centre

15 Wang Hoi Road,KowLoonBay

Hong Kong

 

In order to let us know who sent this item back to us, please write your name and order number on the parcel. We will send you new one or refund your money in full as soon as we receive the returned item.

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